FAQ
Frequently asked questions
Setup time, payment, DDoS filtering, operating systems and what we need from you to sign up.
Can't find your answer? Write to [email protected] or use one of the other contact options.
No. VMSky is not sold out: the VPS plans on Intel Xeon and AMD EPYC can be ordered right now, and new servers are online about 60 seconds after the order. If a single package ever runs out, the order page marks only that package as sold out.
Most servers are online within 60 seconds of your order. Your login details show up in the client area as soon as the server is ready.
You top up your balance by card (including Apple Pay), Klarna or paysafecard. Servers are then paid from that balance.
Not at the moment: we currently don't offer free test servers. Servers are prepaid for 30 to 365 days with no subscription, so nothing renews by itself and you only pay for what you order.
Yes. Every VPS includes permanent Layer 4 DDoS protection at no extra cost, so attack traffic is filtered before it reaches you.
Ubuntu 24.04, Ubuntu 22.04, Debian 13, Windows Server 2022 and Windows Server 2025. You can reinstall a different system from the control panel at any time and keep your IP address.
No. An email address is all you need to create an account. We never ask for ID documents or other personal paperwork.
Not sure yet?
Create an account, top up your balance and your server is online about 60 seconds after the order. No subscription, nothing renews by itself.